Tibi Guzman: Five Things You Need To Be A Highly Effective Leader During Turbulent Times

Feb 17 2021

Tibi Guzman: Five Things You Need To Be A Highly Effective Leader During Turbulent Times

Original Story: Authority Magazine by Charlie Katz – 1/26/21 

Executive Director & CEO Tibi Guzman had the opportunity to be featured in Authority Magazine’s series on “Five Things You Need to Be A Highly Effective Leader During Turbulent Times”. An interview with Authority Magazine’s Charlie Katz.

The Following is that interview:

  1. Consistency: After many years of experience, I’ve found that being consistent helps your team believe in you. You gain trust from your team and your constituents through your actions. If they know they can count on you when times are good, and you have proven to be consistent in how you lead, you will garner that trust when times are hard.
  2. Transparency: We never shied away from telling the truth to our staff, individuals or their families. We didn’t sugarcoat anything — we shared the facts, were clear in our strategies and kept an open line of communication. We sent dozens of COVID related e-mails to our staff and families, hosted webinars, and placed up-to-date information on our website and social media channels.
  3. Remain mission-focused: As I’ve previously mentioned, our mission is at the center of every decision we make. While our primary concern was ensuring the health and safety of our individuals during the health crisis, we also were committed to providing a continuity of programming that would help them foster independence, cultivate relationships and bring happiness.
  4. Recognize your staff, especially when times are hard: Show them that you acknowledge their triumphs and how they give back to the organization. Let them know that you see how hard they are working and celebrate the impact that it has. We created care packages, placed Heroes Work Here signs at all of our homes and Program locations and shared stories of our amazing staff members on our website, social media channels and in our Annual Report.


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