Partnership for Inclusive Internships (PII)

Internship Title: Adult – Single Point of Access (A-SPOA) Intern

Division/Department: Department of Community Mental Health

Location: CMH 112 East Post Road, 2nd Floor White Plains, NY 10601

Program Description:

The Single Point of Access team oversees Residential, Case Management, Assertive Community Treatment, Peer, and Respite services for individuals in Westchester County living with serious mental health issues. The SPOA team receives and processes applications and clinical documentation using a NetSmart (myEvolv) database to track applications and referrals.

Individuals are referred for Case Management, Peer, and Respite immediately upon processing of their application. Individuals applying for Residential or Assertive Community Treatment services are placed on a waitlist.

As agencies report openings, individuals who are next on the lists for Residential or ACT services are contacted to be screened.

The Team also monitors individuals in existing services and addresses any issues that arise regarding these services.

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Intern Responsibilities

1. Review residential and ACT waitlists to determine which individuals are in need of an updated referral.
2. Reach out to the individual and/or referral source to obtain an updated referral.
3. Document the outcome of each outreach effort in the myEvolv database. If information is pending, document that on the Excel spreadsheet as well.
4. Remove individuals from the list as necessary.
5. Field calls regarding updating applications.

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Technology Requirements

Knowledge of Excel and a basic comfort level with technology is necessary to learn how to navigate our myEvolv database.

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Required Skills

• Ability to follow both verbal and written instructions
• Attention to detail
• Microsoft Excel
• Microsoft Office
• Time management and organization
• Ability to work in a team
• Comfortable in meetings and sharing ideas
• Professional behavior and punctuality
• Ability to handle automated system.

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Days/Hours Per Week

Office is open Monday – Friday 9-5 (can select days of the week)
Recommended hours per week – 15-25 hours.

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Length of Internship

4-6 months expected.

Internship Title: Assigned Counsel Intern

Division/Department: Independent Office of Assigned Counsel

Location: 235 Main Street, Suite 540 White Plains, NY 10601

Program Description:

The largest provider of mandated representation in Westchester County is the Assigned Counsel Panel, administered by the Westchester County Independent Office of Assigned Counsel (OAC). The OAC operates pursuant to Westchester County Law Chapter 186, is overseen by a Board of Directors and is subject to standards promulgated by the New York State Office of Indigent Legal Services. The OAC is responsible for ensuring that panel attorneys are well-qualified to provide high-quality legal representation, have access to the resources needed to practice law at the highest level and are paid with County and/or State funds for their services pursuant to a rate structure determined by state law. The OAC represents clients who cannot afford to hire an attorney in both Criminal and Family proceedings.

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Intern Responsibilities

1. Performs basic clerical and filing tasks as directed.
2. Prepares, sorts and receives mail per departmental procedures.
3. Procures, distributes, and maintains office supplies.
4. Performs basic tasks such as stocking supplies and materials.
5. Answers telephones, responds to requests for information and directs inquiries to appropriate staff members.
6. May serve as messenger delivering documents and other legal papers.
7. May perform other incidental tasks, as needed.

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Technology Requirements

1. Comfortable learning and using online applications.
2. Comfortable using automated systems and other basic office machines.

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Required Skills

• Ability to handle automated systems.
• Ability to use computer applications (such as spreadsheets, word processing, calendar, e-mail and “database software”.
• Knowledge of office procedures such as filing, and the operation of basic office machines.
• Ability to read, write, speak, understand and communicate in English sufficiently.

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Days/Hours Per Week

15-25 hours per week, depending on schedule.

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Length of Internship

4-6 months, expected

Internship Title: Clerical Intern

Division/Department: Senior Programs & Services

Location:  Primarily Remote (9 South First Ave, 10th Fl, Mt. Vernon, NY 10550 office available as needed)

Program Description:

You will be responsible for maintaining accurate, current, and accessible information about programs and services through the organization’s online NY Connects resource directory, as well as our departments hardcopy publications. This position works closely with internal departments, community organizations, service providers, and other partners to collect, verify, organize, and update information.

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Intern Responsibilities

1. Maintain and update the organization’s NY Connects online directory of programs, services, resources, and community organizations. Check entries for accuracy and completeness
2. Research and gather information about new and existing programs and services.
3. Contact organizations and service providers to verify program details, eligibility requirements, hours, locations, contact information, and other relevant information
4. Add new listings and remove or revise outdated information as needed.
5. Track updates, changes, and follow-up requests to ensure timely completion

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Technology Requirements

Comfortable learning and using online systems; Microsoft Office

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Required Skills

1. Comfortable with conducting website research and independently verify information
2. Strong attention to detail and commitment to accuracy.
3. Strong written and verbal communication skills.

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Days/Hours Per Week

15-25 hours per week, depending on schedule. Work is primarily remote.

Length of Internship

4-6 months expected

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Length of Internship

4-6 months expected.

Internship Title: Finance Office Assistant / Receptionist

Division/Department: Westchester County Department of Finance

Location:  148 Martine Avenue, 7th Floor, White Plains, NY 10601

Program Description:

The Department of Finance is responsible for the accounts payable, purchasing, employee payroll, debt management, pension administration, revenue investment, tax collection, certiorari tax judgment processing and employee benefit functions of the Westchester County government.

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Intern Responsibilities

1. Answer phones

2. Filing

3. Distribute mail (outgoing and inter-office)

4. Alphabetizing

5. Data Entry

6. Support with special projects

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Technology Requirements

Knowledge of Excel, Microsoft Office, Outlook and a basic comfort level with technology.  

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Required Skills

1. Computer knowledge

2. Good phone etiquette

3. Attention to detail and accuracy

4. Good time management

5. Good organizational skills

6. Reliability and punctuality

7. Good communication skills

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Days/Hours Per Week

15 to 25 hours per week, depending on schedule. As many hours/days as possible between 9am and 5pm. 

Length of Internship

4-6 months expected

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Length of Internship

4-6 months expected.

Internship Title: Office Assistant Intern

Division/Department: Office for Women

Location: 112 East Post Road, Room 110B, White Plains, NY 10601

Program Description:

For over 45 years, the Office for Women has worked to ensure equal rights for all women. We support women in difficult circumstances and celebrate their strengths and achievements. We advance the cause of women, support them in their choices and serve their needs. The OFW is Westchester County’s central resource for all kinds of information concerning women and families – domestic violence, sexual assault, stalking, sexual harassment, legal issues, employment, child care, education, equal pay, financial planning, women’s health, caregiving and aging. The OFW promotes equal rights, independence, dignity and equity for Westchester County women and their families through education and research, direct and contracted services, and by influencing public policy. We offer our services in both English and Spanish.

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Intern Responsibilities (all possible responsibilities – not all are required)

1. Annual DIR (Domestic Incident Report) surveys: Make phone calls to police departments requesting certain statistics we collect annually.
2. File reorganization: Discard old documents; remove all clips to prepare for shredding.
3. Event preparation: Print and collate materials, compile folders, put labels on folders (about 300).
4. Assist with ADA (Americans with Disabilities Act) compliance of pdf and other documents, as needed.
5. Online research, as needed.

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Technology Requirements

1. The use of a phone and a PC will be required.
2. Possible software will include Microsoft Word, Microsoft Excel and Adobe Acrobat.

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Required Skills

1. Good phone etiquette.
2. Good organization skills.
3. Provision in Microsoft Word and Excel.
4. Provision in Adobe Acrobat is a plus, but not required.

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Days/Hours Per Week

15-25 hours per week, depending on schedule.
Office is open Monday thru Friday from 9 a.m. – 5 p.m. Can be flexible with the intern’s days and hours of work.

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Length of Internship

4-6 months, expected