Partnership for Inclusive Internships (PII)

Internship Title: Treatment Alternatives for Safer Communities (TASC) Intern

Division/Department: Department of Community Mental Health

Location: CMH 112 East Post Road, 2nd Floor White Plains, NY 10601

Program Description:

The Treatment Alternatives for Safer Communities (TASC) Program of Westchester County Department of Community Mental Health (WC DCMH) was established in 1978 to reduce criminal behavior and recidivism among substance using defendants. In 1982 this expanded to include individuals whose alleged criminal behavior is believed to be connected to a mental health condition. TASC serves all 41 courts in Westchester County, working closely with the defendant, District Attorney, defense  counsel, court, and assigned treatment provider, to offer the defendant an alternative to incarceration through participation in treatment. Individuals entering the criminal justice system may have substance use, mental health or co-occurring disorders. The TASC team receives and processes referrals and clinical documentation using a NetSmart (myEvolv) database to track referrals and court reporting.

Individuals referred to TASC are screened by TASC case managers, and referred to NYS OASAS/OMH licensed treatment providers to determine if treatment is needed. If treatment is indicated, TASC monitors client progress in treatment and reports the client’s progress to the respective court.

The Team monitors individuals in existing services and addresses any issues that arise regarding these services.

Intern Responsibilities

1. Sort incoming paper documents by type (consents, referrals, progress reports).
2. Prep documents for uploading in myEvolv (remove staples, paper clips)
3. Review documents for duplicates or missing pages.
4. Scan documents.
5. Verify scan quality (legible, correctly oriented, complete).
6. Save documents in appropriate folder in shared drive.
7. Upload documents to electronic medical record (myEvolv) under correct record and document category.
8. Return documents to appropriate case manager.
9. All other support duties (answer telephone, take messages)

Technology Requirements
A basic comfort level with technology is necessary to learn how to navigate our myEvolv database.

Required Skills

• Ability to follow both verbal and written instructions
• Attention to detail
• Microsoft Excel
• Microsoft Office
• Time management and organization
• Ability to work in a team
• Comfortable in meetings and sharing ideas
• Professional behavior and punctuality
• Ability to handle automated system.

Days/Hours Per Week

Office is open Monday – Friday 9-5 (can select days of the week)
Recommended hours per week – 15-25 hours.

Length of Internship

4-6 months expected.

Internship Title: Adult – Single Point of Access (A-SPOA) Intern

Division/Department: Department of Community Mental Health

Location: CMH 112 East Post Road, 2nd Floor White Plains, NY 10601

Program Description:

The Single Point of Access team oversees Residential, Case Management, Assertive Community Treatment, Peer, and Respite services for individuals in Westchester County living with serious mental health issues. The SPOA team receives and processes applications and clinical documentation using a NetSmart (myEvolv) database to track applications and referrals.

Individuals are referred for Case Management, Peer, and Respite immediately upon processing of their application. Individuals applying for Residential or Assertive Community Treatment services are placed on a waitlist.

As agencies report openings, individuals who are next on the lists for Residential or ACT services are contacted to be screened.

The Team also monitors individuals in existing services and addresses any issues that arise regarding these services.

Intern Responsibilities

1. Review residential and ACT waitlists to determine which individuals are in need of an updated referral.
2. Reach out to the individual and/or referral source to obtain an updated referral.
3. Document the outcome of each outreach effort in the myEvolv database. If information is pending, document that on the Excel spreadsheet as well.
4. Remove individuals from the list as necessary.
5. Field calls regarding updating applications.

Technology Requirements

Knowledge of Excel and a basic comfort level with technology is necessary to learn how to navigate our myEvolv database.

Required Skills

• Ability to follow both verbal and written instructions
• Attention to detail
• Microsoft Excel
• Microsoft Office
• Time management and organization
• Ability to work in a team
• Comfortable in meetings and sharing ideas
• Professional behavior and punctuality
• Ability to handle automated system.

Days/Hours Per Week

Office is open Monday – Friday 9-5 (can select days of the week)
Recommended hours per week – 15-25 hours.

Length of Internship

4-6 months expected.

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