The QI/ Incident Management Investigator has involvement in the Compliance and Quality Improvement functions for the organization. This position has the responsibility for internal quality monitoring and incident management processes and is required to perform investigations under the direct supervision of the Director of Quality Improvement and direction of the Assistant Executive Director of Quality and Corporate Compliance.

This position will provide guidance and technical assistance to program staff in the area of regulations and procedures. Requires a Bachelor’s degree in Health or Human Services field, however a bachelor’s degree in another field may be substituted at the discretion of the agency if there are other factors that adequately compensate for this difference, such as experience in the area of quality improvement and/or compliance in the field of developmental disabilities. Requires at least 3 years of relevant experience. A valid NYS driver’s license is also required. Knowledge of Federal and NY State Laws and local regulations and procedures relating to OPWDD services and services to children and adults with intellectual and developmental disabilities.

Ability to establish and maintain effective working relationships with people receiving supports, staff, and families. Strong communication skills.